Main Pool Hoist Update

We are extremely sorry and disappointed to advise that the contractor supplying the replacement part for our main pool hoist has let us down. As a result, the hoist remains out of action and may not be operational until mid-September.

We fully appreciate how frustrating and disappointing this will be, particularly for those who rely on the hoist to access and enjoy our pool. Providing a fully inclusive facility is incredibly important to us, and we are very sorry that we are currently unable to provide the level of access that you rightly expect.

We have made our concerns very clear to the supplier, Arjo, and have expressed our considerable frustration at the delays and, importantly, the impact this is having on our pool users. We are continuing to press them to resolve the situation as quickly as possible and have made it clear that this delay is unacceptable.

Please be assured that we will do everything within our control to expedite the work. Unfortunately, the final timescale is dependent on Arjo and their contractors, which is outside our immediate control.

We sincerely apologise for the continued inconvenience and frustration this is causing. We will keep you updated and would encourage you to stay in touch with us for the latest information.

Thank you for your patience and understanding.